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Operations Coordinator



Administration, Operations
Durham, NC, USA
Posted on Friday, October 20, 2023

Higharc is a VC-backed startup that is changing how new homes are designed and built. Join a founding team who’ve shipped products for Autodesk, Electronic Arts, Nike, and Apple.

We're seeking an experienced, senior-level Executive Assistant with a unique blend of administrative prowess, strategic thinking, project management, and the ability to anticipate the ever-evolving needs of our leadership team. This is not just a desk job — it's an opportunity to be at the heart of our operations, playing a pivotal role in ensuring our CEO and VP team are exceptionally supported and positioned for success. Although Higharc is a remote-first company and you’ll work from home a majority of the time, this role is based in the Raleigh-Durham as part of the role is supporting the team on-site in our Durham HQ.

About the role:

  • Direct management of the CEO's calendar, ensuring efficient scheduling and prioritization of appointments, meetings, and commitments.
  • Handle the CEO's emails, acting as a first point of contact and ensuring timely and effective communication.
  • Coordinate all aspects of the CEO's travel, from itinerary planning to logistics.
  • Plan and organize meetings with customers, investors, and other stakeholders, ensuring a seamless experience for all parties.
  • Act as an on-site facilitator in our Durham office, ready to assist with hosting guests, managing physical projects like mailings, office administration, and other essential tasks.
  • Support cultural initiatives, both virtually and in-person
  • Occasionally extend support to our team of 8 VPs, ensuring their operational needs are met with the same level of excellence.

About you:

You are a seasoned professional with a proven track record of supporting senior leaders, ideally within a startup or fast-paced environment. Your high emotional intelligence enables you to navigate complex interpersonal dynamics, and your superior written communication skills ensure clarity and effectiveness in all correspondence. A natural problem solver, you are always two steps ahead, able to anticipate challenges and devise proactive solutions. Collaborative by nature, you'll be a valuable member of our Operations team, supporting our leadership in ways that go beyond the traditional scope of an Executive Assistant. Ideally you have:

  • Proven experience as an Executive Assistant or similar role, with a strong emphasis on supporting C-level executives.
  • Exceptional written and verbal communication skills.
  • High emotional intelligence with the ability to handle sensitive information with discretion.
  • Experience in operations, ideally within a startup or fast-paced setting.
  • Strong organizational skills with a keen attention to detail.
  • Ability to multitask and prioritize in a dynamic environment.
  • Proficiency in calendar and email management tools.

Higharc has been remote-first since our founding in 2018. We offer flexible hours so that you do your best work without missing out on life. Higharc offers competitive salaries with significant equity in a fast-growing, well-funded company. Personal healthiness is an important value for us - we provide comprehensive medical, dental, and vision coverage with unlimited PTO, and meaningful maternity/paternity leave. You'll also have access to other big-company benefits like short and long-term disability plans and a 401k. Haven't worked remotely before? We provide a stipend to help you create the ideal home-office.